2. What information do we collect about you?

We collect the following information about you:

1) Information which you choose to provide to us through the Website 

• Contact Information: such as name, mailing address, phone number, and email address
• Information of Communication with us: such as information about the communications between you and us, including your inquiry, compliments, and other contact with us 
• Sensitive Personal Information: you may choose to provide us through the Website with information of a sensitive nature, such as racial, ethnic origin, political opinions, cult, religious or philosophical beliefs, sexual behavior, health data, disability, trade union information, genetic data, biometric data, or any other information of a sensitive nature. We do not collect and use this information without your explicit consent, except where applicable laws permit.

2) Information collected as you use the Website

• Usage Information: such as access dates and times, pages viewed, apps and other system activity, and browser type. In some cases, we collect this information through cookies, beacons, tags, and similar technologies that create and maintain unique identifiers
• Device Information: such as information about the devices you use to access the Website, including the hardware models, device IP address, operating systems, and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information

3) Information provided from third parties

• We may collect information about you to be provided from third parties due to your consent. 
• In the event that we collect your Personal Data from a third party, we will notify you of the details of the collected Personal Data and the details of the third party. Such notification will be made within 30 days from the collection date.

3. Why do we process your Personal Data?

3.1 We process your Personal Data for the following purposes, to the extent applicable.

• To maintain and improve the Website

We process your Personal Data to maintain or improve the Website. For example, we collect and use information of trouble informed you for tracking system failure and troubleshooting, or we collect and use your usage activity on the Website for improving the functions of the Website or developing more convenience for users.

• To improve and develop our Products/Services
  We process your Personal Data to improve and develop our products or services (“Products/Services”). For example, we collect and utilize information on your inquiries, or questionnaire results for developing new Products/Services.

• To measure and analyze performance
  We process your Personal Data for analyzing and measuring how the Website are used. For example, we measure and analyze your visits to and activity on the Website for optimizing the Website.

• To communicate with you
  We process your Personal Data to communicate with you. For example, we respond to your inquiries or may notify you about Products/Services using your contact information, such as your email address. In addition, if you contact us, we will keep a record of your request to help solve any issues you might be facing. We may also use your Personal Data to send you information about seminars and campaigns we sponsor, to provide you with recruitment information, and to contact you regarding recruitment.

• To protect us, our users, and the public
  We may process your Personal Data to protect us, you or other users, or the public interest. For example, we use your information to detect and prevent fraud, abuse, or security risks.   We may also use your Personal Data to investigate or address claims or disputes relating to the Website and Products/Services. 

• Other Purposes
  We may process User Information for the purposes prescribed in 5. below.

3.2 If you do not provide us with your Personal Data, which is necessary for complying with laws or performing the contract between you and us or entering into such contract (e.g., the information required to be entered by you on the contact screen on the Website), your inquiry may not be accepted, or you may not be allowed to use part of the Website.

4. Disclosure, Share, or Transfer of Personal Data

4.1 We may share your Personal Data with the following categories of recipients:

• Our Affiliates
• third-party service providers performing functions or services on our behalf, such as customer support, technical support, or customer management
• third-party IT services providers, such as providers of data storage services or business communication platform service

4.2 Except for the recipients prescribed above, we will not disclose your Personal Data to any third party without your prior consent, except where we collected your Personal Data based on any of the legal basis prescribed in 5 below.

4.3 We transfer your Personal Data to any of our Affiliates or third-party service providers outside of Thailand, such as Japan. When we transfer it to entities outside of Thailand, we ensure that appropriate safeguards and protections are implemented according to applicable laws. However, please acknowledge that some countries to which we transfer your Personal Data might not have appropriate safeguards and protections under the applicable laws of Thailand.

 

5. The legal basis on which we process Personal Data

We process your Personal Data base on a different legal basis depending on the nature of Personal Data and the type of processing involved. We rely on the following legal bases (single or multiple) other than or in addition to your consent insofar as it applies.

• Performance of a Contract / Entry into a Contract
  Some Personal Data is processed on the basis that it is necessary for the performance of our agreement with you or for taking steps at your request before entering such an agreement. For example, we need to request you provide your email address, mailing address, or contact information through the Website to perform our obligation under the service agreement with you.

• Legitimate Interests
  A second ground relied upon by us is that it is necessary for legitimate interests pursued by us or a third party. These legitimate interests include the operation of the Website and our business, maintenance, and improvement of the Website and the Products/Services, pursuit of the safety of the Website and the Products/Service, such as fraud detection and prevention, charging the payment regarding the chargeable services, or providing ads of our products. Further examples are shown in 3. above. We only rely on such a ground where such interests are not overridden by your interests or fundamental rights and freedoms.

• Research or Statistics / Preparation of Historical Documents or Archives for Public Interest
  A third ground relied upon by us is that it is necessary for research or statistics or preparation of historical documents or archives for the public interest. For example, we may create statistics relating to the business area to which the Website belongs for the purpose of our own or third-party marketing. We only rely on such a ground where suitable measures to safeguard your rights and freedoms are taken in place and in accordance with applicable law.

• Compliance with a Law
  A fourth ground relied upon by us is that it is necessary for compliance with a legal obligation. For example, we must retain records for fixed periods to comply with applicable laws.

• Prevention of a Danger/Performance of a Task for Public Interest
  In some rare cases, it may be necessary to prevent or suppress a danger to your or other persons’ life, body, or health, or we may need to perform a task for the public interest.

 

6. What do we do to keep your Personal Data secure?

We seek to take reasonable security measures to protect your Personal Data against loss, misuse, alteration, and divulgation. Such reasonable security measures include using adequate, multi-layered security software, access control, appropriate user access management, assigning user responsibilities to a person in charge of managing Personal Data, and appropriate data processing audit trails. We shall review our security measures from time to time to keep up with the evolution of new technology in order to maintain the efficiency of the security measures appropriate to the acceptable standard.

However, please note that although we take appropriate steps to protect your Personal Data, no website, product, device, online application, or transmission of information, computer system, or wireless connection is completely secure. Therefore, we cannot guarantee the security of your Personal Data.

7. How long do we store your Personal Data?

We retain your Personal Data until it is no longer necessary to fulfill the purposes of processing your Personal Data or until you request us to erase or destroy your Personal Data. We may be required to retain certain information in order to comply with the laws to which we are subject. 

Specific retention periods are determined based on the following considerations: purposes of processing, the nature of Personal Data, and the necessity of retaining Personal Data for legal or business reasons. For example, if you are a user of the Website, we will generally erase your Personal Data within 36 months from the date on which you last visited the Website; however, we may retain the whole or part of your Personal Data for the purpose such as establishment, compliance, or exercise of legal claims, defense of legal claims, or the purpose of compliance with the law etc.

8. What are your rights regarding your Personal Data?

Regarding your Personal Data, which we collect and store, you have the rights to:

• Request access to and obtain a copy of your Personal Data
• Receive your Personal Data or request us to send or transfer your Personal Data to other Data Controllers by automatic means
• Object to the collection, use, or disclosure of your Personal Data 
• Request to erase, destroy, or anonymize your Personal Data
• Request to restrict the use of your Personal Data
• Request correction or update of your Personal Data
• Withdraw the consent which you have given to us, except where there is a restriction by law or the contract which gives benefits to you (provided your withdrawal of consent will not affect the lawfulness of procession made prior to such withdrawal)
• Complain to the expert committee with respect to our processing of your Personal Data. If you are unsatisfied with how we process your Personal Data, you may contact us through the Contact Details below.

9. Use of Google Analytics

We are using Google Analytics, services provided by Google LLC. This service is utilizing Cookie function. Cookie means files sent or received between a computer terminal used by readers browsing the website (hereinafter referred to as “Terminal”) in order to recognize the Terminal and analyze browsing status of website. Cookie function may invalidate by browser settings of the Terminal. We will not collect nor receive from Google LLC information which may enable us to identify the personal by using Google Analytics. Please see this page for detail of Google Analytics. We will not use information obtained via using Google Analytics for any purposes other than figuring out the readers’ use of our website, improving our services, and providing information to the Terminal.

10. Contact Details

If you have any questions regarding this Policy, please contact us here; or you may also contact us through the contacts set out below. 

 

JOHNAN SIAM CORPORATION LIMITED

789/108 Moo 1, Tambol Nongkham, Amphur Sriracha, Chonburi 20230, Thailand]

privacy-siam@johnan.com

 

Established on June 20th, 2024